Free checklist · Excel · Google Sheets · PDF

ERP Evaluation Checklist

An ERP evaluation checklist gives the selection team one structured list for judging each ERP system: internal readiness, functional fit, technology, vendor and partner support, and total cost, so vendors are scored on the same evidence and expensive implementation surprises surface before signature.

  • 48checks with owner, evidence and red flag
  • 8groups, from readiness to decision
  • 3company sizes, so smaller firms get a shorter list

Updated 13 Oct 2026 · Reviewed by the Spendflo procurement team

The ERP evaluation checklist

Pick your company size and the list hides the checks a smaller project can skip. Open any row to see the evidence to ask the vendor for and the red flag that should stop the evaluation.

Company size
0 of 0 shown done
01

Internal readiness and requirements

6 checks
  1. Executive sponsorEvery company
    Evidence to requestObjectives paper: disconnected data, spreadsheets, reporting gaps
    Red flagGoal is only to replace the old system
  2. CFOEvery company
    Evidence to requestSigned business case with a budget range
    Red flagNo executive willing to own the project
  3. Project leadMid-market and up
    Evidence to requestTeam list: finance, sales, IT, warehouse, HR
    Red flagOnly finance and IT are involved
  4. Project leadMid-market and up
    Evidence to requestMaps for record-to-report, procure-to-pay, order-to-cash
    Red flagProcesses described from memory only
  5. Project leadEvery company
    Evidence to requestRequirements list with a priority per line
    Red flagHundreds of must-haves with no ranking
  6. Executive sponsorEnterprise
    Evidence to requestMeasures such as days to close or stock accuracy
    Red flagNo way to tell if the project worked
02

Functional fit

6 checks
  1. FinanceMid-market and up
    Evidence to requestDemo consolidating your own entity structure
    Red flagConsolidation still done in spreadsheets
  2. FinanceMid-market and up
    Evidence to requestScripted demo of your invoice and tax cases
    Red flagTax reporting needs a third-party add-on
  3. OperationsMid-market and up
    Evidence to requestDemo: PO, receipt, invoice match, multi-warehouse stock
    Red flagNo three-way match without customisation
  4. Sales opsEnterprise
    Evidence to requestDemo from quote through to cash receipt
    Red flagOrders re-keyed between CRM and ERP
  5. OperationsEnterprise
    Evidence to requestDemo with one of your bills of materials
    Red flagManufacturing handled by an unrelated bolt-on
  6. HREnterprise
    Evidence to requestModule list or named payroll integration
    Red flagEmployee data kept in two masters
03

Integration and data

6 checks
  1. ITEvery company
    Evidence to requestIntegration map with a connector or API per system
    Red flagA key integration needs a custom build
  2. ITMid-market and up
    Evidence to requestPublic API documentation and rate limits
    Red flagAPI access charged or capped by tier
  3. ProcurementMid-market and up
    Evidence to requestNamed connector for your procurement tool
    Red flagPurchase orders keyed in twice
  4. ITMid-market and up
    Evidence to requestMigration plan: objects, history depth, cleansing
    Red flagMigration priced as open-ended time and materials
  5. ITEnterprise
    Evidence to requestTrial load results or a dated plan
    Red flagFirst real data load happens at go-live
  6. FinanceEnterprise
    Evidence to requestReport builder demo and export formats
    Red flagEvery new report needs a consultant
04

Technology, security and architecture

6 checks
  1. ITEvery company
    Evidence to requestArchitecture summary and hosting regions
    Red flagHosting region conflicts with your data rules
  2. SecurityMid-market and up
    Evidence to requestSOC 2 Type II report or ISO 27001 certificate
    Red flagNo independent security report available
  3. SecurityMid-market and up
    Evidence to requestRole design demo and segregation report
    Red flagOne role can both raise and approve payments
  4. ITEnterprise
    Evidence to requestReference customers at your target size
    Red flagPerformance drops past your expected volume
  5. ITEnterprise
    Evidence to requestRelease calendar and upgrade policy
    Red flagCustomisations break on every upgrade
  6. ITEnterprise
    Evidence to requestDemo of workflow automation and mobile approvals
    Red flagAI features priced separately and unscoped
05

Vendor and implementation support

6 checks
  1. Project leadMid-market and up
    Evidence to requestCustomer list in your sector
    Red flagIndustry needs met only by bolt-ons
  2. FinanceEnterprise
    Evidence to requestAccounts, funding or ownership history
    Red flagProduct line recently sold or being sunset
  3. Project leadEvery company
    Evidence to requestPartner case studies and named consultants
    Red flagPartner has no project at your size
  4. Project leadMid-market and up
    Evidence to requestTraining plan and sandbox terms
    Red flagSandbox charged as an extra environment
  5. ITMid-market and up
    Evidence to requestSupport schedule with response targets
    Red flagSupport available only through the partner
  6. ITEnterprise
    Evidence to requestRoadmap briefing under NDA
    Red flagA module you need is being retired
06

Total cost and value

6 checks
  1. FinanceEvery company
    Evidence to requestItemised quote and implementation statement of work
    Red flagImplementation quoted as a loose estimate only
  2. FinanceEvery company
    Evidence to requestPrice schedule per module and user type
    Red flagUser types defined vaguely in the contract
  3. FinanceMid-market and up
    Evidence to requestInternal effort estimate by team
    Red flagInternal time left out of the business case
  4. ProcurementMid-market and up
    Evidence to requestUplift clause in the order form
    Red flagRenewal price left to the vendor
  5. FinanceEnterprise
    Evidence to requestROI model with stated assumptions
    Red flagPayback relies on unproven headcount savings
  6. LegalMid-market and up
    Evidence to requestTermination and data return clauses
    Red flagData export only in a proprietary format
07

Usability and adoption

6 checks
  1. Business ownerMid-market and up
    Evidence to requestTask results from finance and operations users
    Red flagOnly the project team has tried it
  2. Business ownerEnterprise
    Evidence to requestUser feedback scores per task
    Red flagCommon tasks take far more clicks than today
  3. FinanceMid-market and up
    Evidence to requestDemo of changing an approval rule
    Red flagEvery workflow change needs a developer
  4. Project leadEnterprise
    Evidence to requestCommunication and training plan by team
    Red flagNo budget for training or champions
  5. ITEnterprise
    Evidence to requestEstimate of admin roles and hours
    Red flagNeeds a dedicated developer you do not have
  6. HREnterprise
    Evidence to requestAccessibility statement and supported languages
    Red flagLocal language missing for an entity
08

Demo, references and decision

6 checks
  1. Project leadEvery company
    Evidence to requestDemo script with a score per scenario
    Red flagVendor shows only its standard demo
  2. Project leadMid-market and up
    Evidence to requestIndividual score sheets
    Red flagScores agreed in the room only
  3. Project leadMid-market and up
    Evidence to requestTwo or three reference call notes
    Red flagEvery reference is far smaller than you
  4. Project leadMid-market and up
    Evidence to requestPlan with go-live date and payment milestones
    Red flagFees paid upfront, not by milestone
  5. LegalEvery company
    Evidence to requestMarked-up order form and master agreement
    Red flagVendor refuses any change to its paper
  6. CFOEnterprise
    Evidence to requestSigned decision record
    Red flagNo fallback if negotiation fails
Owners are suggestions for a mid-size company.
Take all 48 checks offline

Get the erp evaluation checklist as an Excel tracker with owners, status drop-downs and a progress score.

01

What is an ERP evaluation checklist?

It is the working document a company uses to compare ERP systems on equal terms: the team lists what the business needs, tests each vendor against it, scores the results and keeps the evidence, which cuts the risk of a costly mismatch found only during implementation.

Finance usually leads, because the ERP holds the books, but operations, sales, HR and IT each own the checks for their processes. Evaluation runs from the first requirements workshop to the signed contract; implementation is a separate project that starts afterwards.

An ERP is a multi-year commitment that touches almost every team, so the checklist goes wider than a normal software buy. It covers data migration, partner quality and how the system will be upgraded, not only features and price.

02

What should an ERP evaluation checklist include?

Eight groups take you from internal readiness to the final decision. The first five follow the order most selection teams work in.

GroupThe question it answersUsual owner
Internal readiness and requirementsDo we know why we are buying, and is the business behind it?Executive sponsor
Functional fitDoes it run our finance, supply chain, sales, production and HR processes?Finance, Operations
Integration and dataWill it connect to our systems, and can we move our data in?IT
Technology, security and architectureCloud or on-premise, is it secure, and will it scale?IT, Security
Vendor and implementation supportCan the vendor and partner get us live and support us?Project lead
Total cost and valueWhat will it really cost over the term, and when does it pay back?Finance
Usability and adoptionWill people use it without workarounds?Business owner
Demo, references and decisionHave we seen it work on our data, and is the choice recorded?Project lead, CFO
03

ERP functional requirements to test, module by module

Most ERP suites are built from the same five functional areas. Ask each vendor to show your own scenario in every area you use, not a prepared walkthrough.

ModuleWhat to test in the demoOwner
Finance and accountingMulti-entity close and consolidation, AP and AR, multi-currency, tax reportingFinance
Supply chain and inventoryPurchase orders, three-way matching, multi-warehouse stock, barcode or RFID scanningOperations
Sales and ordersQuote to order, order to cash, CRM linkSales ops
ProductionBills of materials, shop floor control, product lifecycleOperations
Human capitalEmployee records, payroll, time trackingHR
04

ERP vendor selection checklist: from shortlist to signature

Evaluation tells you which systems fit; selection decides which vendor and partner you sign with. Run these checks on the final two or three.

  • Shortlist capped at three vendorsEach has passed every must-have gate
  • Implementation partner chosen with the softwareNamed consultants, not just a firm
  • Demo script sent two weeks aheadYour data, your processes, scored per scenario
  • Day-in-the-life sessions for key usersFinance and warehouse users run real tasks
  • Reference calls with similar customersSame industry and size, at least one unprompted
  • Statement of work compared line by lineSame scope and assumptions across finalists
  • Payment tied to milestonesNo large fee before go-live
  • Price, uplift and term negotiated togetherMulti-year discount does not hide an open renewal
  • Exit and data return agreedExport format and timeline in the contract
  • Fit with your procure-to-pay flow confirmedApproved purchases reach the ERP without re-keying
QuestionAsk them to attach
  1. 01How many projects like ours has your team delivered in three years?Case list
  2. 02Who exactly will work on our project, and for how long?Named team and CVs
  3. 03What share of the work is configuration versus custom code?Scope breakdown
  4. 04How do you handle data cleansing and trial loads?Migration method
  5. 05What happens to our customisations at each upgrade?Upgrade policy
  6. 06What training and post-go-live support is included?Support plan
  7. 07Which past projects ran late, and why?Honest account
  8. 08How do change requests get priced and approved?Change control process
05

ERP evaluation scorecard: gates first, then weights

Gates remove vendors that cannot work for you before anyone spends time scoring. The weights are illustrative; set your own before the first demo.

  1. 1Meets every must-have requirement without custom codeHard fail
  2. 2Hosting region meets your data rulesHard fail
  3. 3Current independent security reportHard fail
  4. 4Partner has delivered a project of your sizeReview
  5. 5Full-term cost within the approved budgetReview
  6. 6Connects to your critical systemsReview
AreaIllustrative weightScored on
Functional fit3xScripted demo scores, 1 to 5
Total cost and value2xFull-term cost and payback
Integration and data2xConnectors, API and migration plan
Vendor and partner2xReferences and team quality
Usability and adoption1xEnd-user task results
Technology and security1xArchitecture and controls past the gate
Running this with a team?

Download the erp evaluation checklist so every owner can work their own rows in Excel or Google Sheets, with status and dates.

06

ERP total cost of ownership: what to price

Quotes rarely compare like for like. List every cost line below for each vendor over the same term before you compare totals.

Cost typeLines to includeQuestion to ask
UpfrontLicences, setup, configuration, data migrationIs implementation fixed price or an estimate?
OngoingSubscription or maintenance, user pricing, extra modulesHow are user types defined and counted?
HiddenStaff time, backfill, change management, upgradesWho pays to retest customisations at upgrade?
RenewalUplift, minimum commitments, true-upsIs the uplift capped for every renewal?
ExitData export, parallel running, archive accessWhat does it cost to leave in year three?

Ask every vendor for pricing in writing for your own user count and modules. List prices and averages published online rarely match a negotiated ERP deal.

07

Adapting the ERP evaluation checklist: cloud, on-premise, industry and NetSuite

The core list stays the same; these are the checks to add or weight more heavily for common situations.

SituationAdd or weight more
Cloud ERPRelease cadence, data residency, API limits, exit and export
On-premise or hybridHardware, hosting staff, upgrade projects, patching
ManufacturingBills of materials, shop floor, quality and lot tracking
Professional servicesProject accounting, time and billing, resource planning
Multi-country groupsLocal tax, languages, consolidation and intercompany
Moving to NetSuitePartner choice, SuiteApp add-ons, connectors for procurement and payroll
08

Scale the ERP evaluation checklist by company size

A 40-person firm moving off accounting software does not need the full enterprise list. Choose the size in the filter above.

EnterpriseFull evaluation
48of 48 checks

Many entities or countries, complex supply chain or production.

Every check, plus a partner selection round

Re-reviewBefore each renewal
Mid-marketStandard
31of 48 checks

One to a few entities, growing past spreadsheets and entry-level tools.

Skip the enterprise-only checks

Re-reviewBefore each renewal
SmallEssentials
10of 48 checks

Single entity, simple processes, small finance team.

Core gates plus a reference call

Re-reviewAt renewal
09

How to run an ERP evaluation in five stages

Each stage ends with a document that feeds the next, so the final decision can be traced back to the requirements.

  1. 1Define

    Set objectives, map processes and rank requirements.

  2. 2Shortlist

    Screen the long list against must-have gates.

  3. 3Evaluate

    Score fit, integration, technology, support and cost.

  4. 4Demo

    Run scripted demos and call references of your size.

  5. 5Decide

    Negotiate price and terms, then sign the decision record.

10

ERP evaluation checklist sample: a filled-in scorecard

Here is a completed evaluation for a mid-market distributor choosing between three cloud ERPs, with the two flagged checks and the decision. The company and figures are illustrative.

Sample · illustrative
Buyer
Northwind Logistics, 400 staff
Entities
3, in two countries
Finalists
Vendors A, B and C
Company size
Mid-market
CheckOwnerEvidence receivedStatus
Core processes mapped as they run todayProject leadProcure-to-pay and order-to-cash mapsDone
Purchasing, three-way match and inventory coveredOperationsVendor A scored 5 of 5 in demoDone
Data migration scope and approach agreedITVendor A plan omits open ordersFlagged
Implementation partner track record checkedProject leadTwo distributor projects, references calledDone
Renewal uplift capped for the full termProcurementCap only for first renewalFlagged
Each evaluator scores alone before consensusProject leadNine score sheets filedDone

+ 25 more checks done, evidence filed

DecisionSelect Vendor A with conditions
  1. Open orders and two years of history added to the migration scope
  2. Uplift cap extended to every renewal in the term

Download the ERP evaluation checklist

All 48 checks, the weighted scorecard and the vendor selection questions in one file, ready for up to three vendors. Free, no credit card.

Inside the file
  • The 48-check checklist with status drop-downs and a company-size filter
  • A weighted scorecard with must-have gates for three vendors
  • The ERP vendor selection checks and partner questions
  • The total cost of ownership worksheet
Choose a format

FreeNo credit cardWork email only

spendflo-erp-evaluation-checklist.xlsx
Progress33%
#CheckOwnerStatus
1Business objectives and pain points written downExecutive sponsorDone
2Executive sponsor and budget approvedCFOIn progress
3Cross-functional evaluation team formedProject leadFlagged
4Core processes mapped as they run todayProject leadDone
ChecklistWhat to includeModulesVendor selectionScorecardTotal costVariantsCompany size

ERP Evaluation Checklist FAQ

How to evaluate an ERP system?

Write down objectives and must-have requirements, screen vendors against them, then score functional fit, integration, technology, vendor support and total cost. Finish with scripted demos on your own data and reference calls, and use the free download to keep every score and piece of evidence in one place.

What is a checklist in evaluation?

It is a fixed list of criteria that every option is checked against, so evaluators compare the same things and record evidence rather than impressions. In an ERP project it also names who owns each check and what proof the vendor must supply.

What are the 5 components of ERP?

Most ERP suites cover finance and accounting, supply chain and inventory, sales and orders, production, and human capital. Your evaluation should test only the modules you will use, each with your own scenarios.

What are the 7 steps for successful ERP implementation?

A common version is plan, design, configure, migrate data, test, train and go live, then support and improve. Those steps start after the evaluation, which is why this checklist asks for a migration plan, milestones and a partner track record before you sign.

Is there an ERP evaluation checklist template in Excel?

Yes. You can download this ERP evaluation checklist as an Excel template, a Google Sheet or a PDF, with the weighted scorecard and cost worksheet included.