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Contract Management System Requirements Checklist

A contract management system requirements checklist is a scored list of what your business needs from contract software, from storage and drafting to approvals, alerts and integrations, so you can compare CLM vendors on your own priorities instead of their feature counts.

  • 50requirements, each with a demo test
  • 9requirement groups
  • 10must-haves to score first

Updated 13 Oct 2026 · Reviewed by the Spendflo procurement team

The contract management system requirements checklist

Set the priority filter to the depth you need, then score each vendor against the rows that remain. Open a requirement to see who should own it, the demo test that proves it and the red flag that should drop the vendor.

Priority
0 of 0 shown done
01

Repository and data

6 checks
  1. Legal opsMust have
    Evidence to requestDemo: find a legacy contract and a draft in one search
    Red flagDrafts and signed contracts live in separate tools
  2. ITShould have
    Evidence to requestDemo: forward a contract by email and see it filed
    Red flagBulk upload needs the vendor's services team
  3. Legal opsShould have
    Evidence to requestDemo: add a notice period field live
    Red flagEvery new field is a paid change request
  4. Legal opsShould have
    Evidence to requestTest on five of your own contracts, including scans
    Red flagExtraction shown only on the vendor's sample files
  5. Legal opsMust have
    Evidence to requestDemo: search a clause phrase inside a scanned file
    Red flagScanned files are stored but not searchable
  6. FinanceCould have
    Evidence to requestPrice sheet showing storage and seat limits
    Red flagPer-document fees above a low cap
02

Intake and requests

5 checks
  1. ProcurementMust have
    Evidence to requestDemo: submit a supplier contract request
    Red flagRequests still arrive by email only
  2. ProcurementShould have
    Evidence to requestDemo: change the value and watch the fields change
    Red flagOne fixed form for every request
  3. Procurement, FinanceCould have
    Evidence to requestDemo: request shows supplier and cost centre
    Red flagContract record has no link to spend
  4. ProcurementShould have
    Evidence to requestDemo: requester view of an open request
    Red flagRequesters chase legal by email for updates
  5. ITCould have
    Evidence to requestDemo: raise a request from a chat message
    Red flagEvery user must learn a new portal
03

Authoring and templates

5 checks
  1. LegalShould have
    Evidence to requestDemo: generate a draft from a template
    Red flagRetired template versions can still be selected
  2. LegalCould have
    Evidence to requestDemo: swap a clause for its fallback
    Red flagFallbacks kept in a separate document
  3. LegalShould have
    Evidence to requestDemo: edit in Word and sync the change back
    Red flagEdits made outside the tool are lost
  4. Legal opsCould have
    Evidence to requestDemo: a non-lawyer creates an NDA alone
    Red flagEvery NDA still queues for legal
  5. LegalShould have
    Evidence to requestDemo: upload a supplier draft and compare to playbook
    Red flagOnly works on contracts built from your templates
04

Negotiation and redlining

5 checks
  1. LegalShould have
    Evidence to requestDemo: two users redline the same draft
    Red flagRedlines still swapped as emailed Word files
  2. LegalCould have
    Evidence to requestDemo: counterparty tries to edit a locked clause
    Red flagLocked text can be changed without a trace
  3. LegalShould have
    Evidence to requestTest: run a risky supplier draft through it
    Red flagFlags follow the vendor's rules, not your playbook
  4. LegalMust have
    Evidence to requestDemo: compare draft two with draft five
    Red flagOnly the latest version is kept
  5. LegalCould have
    Evidence to requestDemo: external party comments through a link
    Red flagEach counterparty user needs a licence
05

Workflows, approvals and signature

6 checks
  1. Legal opsMust have
    Evidence to requestDemo: build a rule for contracts above a threshold
    Red flagRouting changes need the vendor's services team
  2. Legal opsShould have
    Evidence to requestDemo: finance and security approve at once
    Red flagApprovals can only run in one fixed line
  3. Legal opsShould have
    Evidence to requestDemo: reminder fires after a set number of days
    Red flagNo view of where a contract is stuck
  4. Legal opsCould have
    Evidence to requestDemo: approve from a notification
    Red flagApprovers must log in to approve anything
  5. ITShould have
    Evidence to requestDemo: send for signature and file the signed copy
    Red flagSigned copies must be uploaded by hand
  6. ComplianceMust have
    Evidence to requestDemo: audit view of who approved and when
    Red flagApproval history lives only in email
06

Obligations, renewals and alerts

6 checks
  1. ProcurementMust have
    Evidence to requestDemo: alert for a contract with 60-day notice
    Red flagAlerts go only to whoever uploaded the file
  2. Legal opsShould have
    Evidence to requestDemo: obligation list with owners and due dates
    Red flagObligations captured as free text only
  3. Legal opsCould have
    Evidence to requestDemo: milestone view for one contract
    Red flagNo way to mark a milestone as missed
  4. ProcurementShould have
    Evidence to requestExtraction test on one of your order forms
    Red flagUplift caps left buried in the PDF
  5. ProcurementShould have
    Evidence to requestDemo: renewal request opens automatically
    Red flagAlert sent but no task or owner follows
  6. Legal opsCould have
    Evidence to requestDemo: amendment shown under its master agreement
    Red flagAmendments filed as unrelated contracts
07

Security and compliance

6 checks
  1. SecurityMust have
    Evidence to requestDemo: restrict an HR contract to two users
    Red flagAccess can only be set by whole folder
  2. ITMust have
    Evidence to requestSSO and SCIM documentation
    Red flagLocal passwords only, no MFA
  3. SecurityShould have
    Evidence to requestSOC 2 Type II report or ISO 27001 certificate
    Red flagReport missing or older than 12 months
  4. ComplianceShould have
    Evidence to requestDemo: export the audit log
    Red flagLog entries can be edited or expire early
  5. ComplianceShould have
    Evidence to requestDPA, BAA where needed, hosting regions
    Red flagData residency cannot be chosen
  6. ComplianceCould have
    Evidence to requestDemo: set and apply a retention rule
    Red flagExpired contracts cannot be deleted
08

Integrations and analytics

6 checks
  1. ITCould have
    Evidence to requestDemo: Salesforce opportunity creates a contract
    Red flagOne-way export only
  2. IT, FinanceShould have
    Evidence to requestDemo: supplier record pulled from NetSuite or SAP
    Red flagSupplier names re-typed by hand
  3. ITShould have
    Evidence to requestPublic API documentation
    Red flagAPI access only on the top price plan
  4. Legal opsShould have
    Evidence to requestDemo: open contracts by stage and age
    Red flagEvery report needs a spreadsheet export
  5. FinanceCould have
    Evidence to requestDemo: spend leakage view for one supplier
    Red flagNo link between contracts and invoices
  6. Legal opsCould have
    Evidence to requestDemo: build a new report live
    Red flagEach new report is a services ticket
09

Vendor, pricing and migration

5 checks
  1. Legal opsMust have
    Evidence to requestMigration plan with volumes and dates
    Red flagMigration sold as open-ended services
  2. Legal opsShould have
    Evidence to requestProject plan from a customer of your size
    Red flagNo go-live date in the order form
  3. FinanceShould have
    Evidence to requestThree-year quote with a renewal cap
    Red flagCore features sold as add-ons
  4. ProcurementCould have
    Evidence to requestTwo reference call notes
    Red flagNo reference of your size or team type
  5. ITShould have
    Evidence to requestExit clause and an export demo
    Red flagMetadata cannot leave with the contracts
Owners are suggestions for a mid-size company.
Take all 50 checks offline

Get the contract management system requirements checklist as an Excel tracker with owners, status drop-downs and a progress score.

01

What is a contract management system requirements checklist?

It is the shortlist of capabilities your team agrees a CLM or contract management system must have, ranked by priority and written as tests, so every vendor demo is judged against the same rows rather than the slickest feature tour.

Legal ops or procurement usually owns it, with legal, finance, IT and security each adding the rows they will be held to. Written before the first demo, it stops the decision drifting towards whichever vendor showed the most AI features.

Who owns contracts in your company changes the list. A legal-led team writing sales contracts needs authoring and CRM sync; a procurement-led team buying software needs intake, approvals and renewal alerts on supplier paper. The priority filter lets you cut the list to fit.

This checklist is a starting point, not legal advice. Confirm security, retention and regulatory rows with your own legal and security teams.

02

What should a contract management system requirements checklist include?

Five capability areas carry most of the weight, and two more decide whether the tool goes live on time and at the price you expected.

AreaWhat it must proveGroups in the checklist
Centralised repository and dataOne place for every contract, searchable, with terms pulled out automaticallyRepository and data
Authoring, drafting and negotiationDrafts come from approved templates and redlines stay in one recordAuthoring; Negotiation
Workflows and approvalsContracts route to the right approvers and on to signature without chasingWorkflows, approvals and signature
Tracking, alerts and complianceDates and obligations reach an owner, access is controlled and loggedObligations and renewals; Security
Integrations and analyticsContract data flows to CRM and ERP, and dashboards show bottlenecksIntegrations and analytics
IntakeRequests arrive in a structured form before anyone draftsIntake and requests
Vendor, pricing and migrationYour legacy contracts move in, and the price holds after year oneVendor, pricing and migration
03

How to score CLM vendors: Must, Should and Could have

Give each requirement a priority, score each vendor from 0 to 3 in the demo, then multiply. A vendor that misses any must-have drops out, however high its total.

ScoreMeaning in the demo
3Shown working on your own contract, no workaround
2Shown working with configuration the vendor can name and date
1Possible with a workaround, partner tool or services work
0Not available, or only on the roadmap
Full listMust, Should and Could
50of 50 checks

Large legal or procurement team replacing a legacy CLM.

Weight Must x3, Should x2, Could x1

Re-reviewFull evaluation of two or three vendors
Standard listMust and Should
35of 50 checks

Mid-sized team moving off shared drives and email.

Skip the Could-have rows

Re-reviewScored demos plus references
Short listMust only
10of 50 checks

Small team that mainly needs a repository and renewal alerts.

Any zero is a fail

Re-reviewOne demo per vendor
04

Security, migration and pricing questions for CLM vendors

These are the questions most feature lists skip. Send them before the demo and ask for a document behind each answer.

QuestionAsk them to attach
  1. 01Which security reports do you hold, and when do they expire?SOC 2 Type II report or ISO 27001 certificate
  2. 02Where is contract data hosted, and can we choose the region?Hosting regions in writing
  3. 03Which subprocessors touch our contracts, including AI model providers?Subprocessor list
  4. 04Is our contract text used to train any shared model?AI data use statement
  5. 05How many contracts does the migration price include?Migration statement of work
  6. 06Who checks extracted metadata after migration, you or us?Migration plan
  7. 07What is the typical time to go live for a team our size?Reference project plan
  8. 08Which features cost extra beyond the base plan?Full price list
  9. 09What is the price cap at renewal?Order form clause
  10. 10How do we export contracts and metadata if we leave?Export guide
  11. 11Which e-signature, CRM and ERP integrations are native?Integration list
  12. 12Who can we call that runs the same contract types as us?Reference contacts
Running this with a team?

Download the contract management system requirements checklist so every owner can work their own rows in Excel or Google Sheets, with status and dates.

05

Write your contract management software requirements document

The checklist becomes a requirements document once you add your context and who signs off. Keep it short enough that vendors answer every row.

SectionWhat to writeSample wording
BackgroundContract volumes, types and where they live todayWe hold about 1,200 supplier contracts across shared drives and email.
Problems to solveThe three to five failures that triggered the projectRenewals are found after the notice date has passed.
Users and ownersTeams that request, draft, approve and reportProcurement owns supplier contracts; legal owns sales paper.
RequirementsThe rows above with your priority on eachMust: renewal alerts to a named owner 90 days before notice.
IntegrationsSystems the tool must read from or write toShould: supplier records sync from NetSuite.
CommercialsBudget range, term and pricing model you acceptThree-year term with a capped annual uplift.
Decision processWho scores, who decides and by whenScores agreed by legal, procurement and IT by 30 November.

The figures in the sample wording are illustrative. Replace them with your own volumes and dates before you send the document.

07

How to build and use the requirements checklist in five steps

Each step ends with something written down, so the final choice can be traced back to the requirements.

  1. 1Stakeholders

    Name owners from legal, procurement, finance, IT and security.

  2. 2Map pain

    Write down current contract processes and where they fail.

  3. 3Prioritise

    Mark each row Must, Should or Could have.

  4. 4Score demos

    Run the demo test per row on your own contracts.

  5. 5Decide

    Check references, confirm pricing, then choose and record why.

08

Contract management system requirements checklist sample: one vendor scored

Here is part of a completed evaluation for one shortlisted CLM vendor, with the two failed rows and the decision they led to. The companies and figures are illustrative.

Sample · illustrative
Buyer
Cedar Health, legal and procurement
Vendor scored
Shortlisted vendor B of 3
Priority level
Must and Should have
Contracts to migrate
About 1,200
CheckOwnerEvidence receivedStatus
Single repository for all contractsLegal opsLegacy and draft found in one searchDone
Full-text search with OCRLegal opsScanned 2019 lease returned by clause phraseDone
Approval routing by value and riskLegal opsRule built live in the demoDone
Renewal alerts to named ownersProcurementAlert went to uploader onlyFlagged
SSO, MFA and SCIMITSCIM documentation receivedDone
Migration scoped and pricedLegal opsQuote covers 500 contracts, not 1,200Flagged

+ 29 more requirements scored, evidence attached

DecisionKeep on the shortlist with two conditions
  1. Owner-based renewal alerts shown working before contract signature
  2. Migration quote revised to cover all 1,200 contracts at a fixed price

Download the contract management system requirements checklist

All 50 requirements with priority, a 0 to 3 score for three vendors and a weighted total. Free, no credit card.

Inside the file
  • The 50-row requirements checklist with priority and demo test columns
  • A scoring sheet for three vendors with weighted totals
  • The 12 security, migration and pricing questions
  • The requirements document outline with sample wording
Choose a format

FreeNo credit cardWork email only

spendflo-contract-management-system-requirements-checklist.xlsx
Progress33%
#CheckOwnerStatus
1Single repository for active, legacy and pending contractsLegal opsDone
2Several intake routes: bulk upload, email and APIITIn progress
3Metadata fields configurable without codeLegal opsFlagged
4AI extraction of parties, dates, terms and obligationsLegal opsDone
ChecklistWhat to includeScoringVendor questionsRequirements documentLegal vs procurement

Contract Management System Requirements Checklist FAQ

What is a contract management system?

A contract management system is software that stores contracts in one place and manages them from request and drafting through approval, signature, renewal and expiry. The checklist above lists what to test before you choose one.

What are the 5 steps of contract management?

The five steps are usually request, drafting and negotiation, approval and signature, managing obligations, and renewal or close-out. A good system should support each one, which is why the requirements checklist has a group for every step.

What are the 5 requirements for a contract?

A contract needs an offer, acceptance, consideration, capacity of the parties and a lawful purpose. A contract management system does not create these, but its templates and approval rules help make sure each one is in place before signature.

What are the 9 essential contract documents?

There is no fixed legal list, but most buy-side teams need the master agreement, order forms, statements of work, NDAs, DPAs, SLAs, amendments, renewal notices and termination letters in one place. Your system should link each of them to the parent contract, a requirement covered in the download.

Where can I download a CLM requirements checklist template?

You can download this contract management system requirements checklist free as an Excel file, a Google Sheet or a PDF. The template includes the priority filter, scoring columns for three vendors and the vendor questions.