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The average request touches 6+ stakeholders, cuts across 3+ tools, and includes a tangle of email threads, chat messages, and status updates. It’s no surprise things fall through the cracks. But is that acceptable?

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Procurement is collaborative by nature, but it’s also chaotic.

We noticed that:

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• Stakeholders waste time chasing updates or wading through walls of comments
• SLAs are missed simply because blockers go unnoticed
  
• Requesters have no idea about the status of their requests
  
• Comment threads often become mini-meetings with no clear owner
  
• Approvers are added… but never respond
  
• Critical documents get overlooked

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This results in friction, delays, and frustration on all sides.

So we asked ourselves: “What if AI could surface the signal in the noise?”

Now it can.

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Introducing AI Request Summaries: The entire lifecycle of a request, in seconds

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Every request in Spendflo now comes with a real-time, AI-generated summary that instantly gives you the full context.

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Here’s what each summary includes:

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• Request Overview: Vendor, product, requester, quantity
  
  
• Timeline & SLA: Status, due date, SLA breaches, time since request
  
  
• Intake Summary: Business case, budget, contract preferences, urgency
  
  
• Task Progress: Completed, in-progress, delayed tasks with owners & milestone tracking
  
  
• Blockers & Comments: Urgent flags, pending approvals, critical notes
  
  
• Savings Info: Initial quote vs. final negotiated price
  
  
• Attachments: Contracts, proposals, key links, or documents
  
  

The summary adapts to your unique workflow, only showing the sections that are relevant for that request.

In short, everything you’d want to know without digging through pages and pages of conversations.

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Procurement Shouldn’t Be a Black Box

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With this release, we're turning every request from a messy thread into a clean, actionable narrative.

Because the best procurement experience isn’t just efficient: it’s transparent.

See it in action on your next request. Or reach out to get a walkthrough from our team.

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