saas

Vendor assessment: Why & How to do Risk Assesment Audit

Published on:
September 19, 2025
Guru Nicketan
Content Strategist
Karthikeyan Manivannan
Design
State of SaaS Procurement 2025
Download Now

“Nearly 60% of organizations have faced vendor-related disruptions in the past two years, yet only a fraction regularly assess supplier risks,” notes a 2024 Gartner study. In today’s interconnected business environment, every partnership, whether for software, logistics, or finance, introduces potential exposure to compliance, security, and operational risks.

Businesses depend on reliable vendors and partners to keep operations running smoothly and to support sustainable growth. A structured vendor risk assessment enables teams to make informed decisions that balance opportunity with accountability. This blog explains why assessing vendors proactively is critical and how building a strong vendor management risk framework helps companies safeguard performance, compliance, and long-term success.

What is Vendor Risk Assessment? Definition and Process (2025)

Vendor risk assessment evaluates the potential risks posed by vendors to ensure they align with business standards. By checking factors like reliability, quality, and cost-effectiveness, companies can mitigate risks, select trusted partners, and ensure compliance with organizational goals.

Vendor assessment is the process of evaluating potential vendors or partners for your business. It helps you make sure they are the right fit for your needs. You gather information, evaluate their abilities, and decide whether to onboard them based on specific criteria. This ensures they can provide what you require, such as  quality, reliability, and cost-effectiveness.

Vendor assessment prevents you from teaming up with the wrong partners, which can lead to issues. It also helps ensure you work with reliable and capable partners.The process typically involves various steps, from checking their qualifications to closing the deal.

Why is vendor risk assessment essential?

Vendor security assessments matter because they help you deal with the risks linked to working with third-party partners. These risks can result in data breaches and legal issues.

A recent report by Security Scorecard and Cyentia reveals that 98.3% of organizations worldwide have partnered with third parties who experienced data breaches in the past two years. If you don’t evaluate how secure your vendors are, it can open the door for cyber attackers and the consequences can be financially devastating, often costing millions of dollars.

Here's why you should prioritize vendor security assessments:

1. Specialization

Some tasks, like accounting, auditing, or marketing, are better handled by specialized companies than doing them in-house. Smaller firms may find it impractical to handle every function themselves. Outsourcing allows businesses to focus on what they do best, streamlining their operations.

2. Risk evaluation

Every organization has a limit to the risks it can handle, known as risk appetite. Vendor assessments ensure that a vendor's risk profile aligns with this appetite. These assessments identify and analyze various risks, such as compliance, financial, operational, and data security risks, aiding in risk management decisions.

Related Read: Security risks your business cannot afford to ignore

3. Cost savings

Outsourcing to vendors can be cost-effective due to economies of scale. Vendors can often provide goods or services at a lower cost than doing it internally, leading to cost savings for your organization.

4. Globalization

To compete internationally, businesses may need local expertise. Vendors can provide services like legal support, translations, or knowledgeable sales representatives in other countries, facilitating global expansion.

5. Business continuity

Vendor due diligence is essential for business continuity management (BCM). It ensures that a third party's failures don't disrupt your operations or lead to legal issues. Vendor assessments help assess a vendor's security capabilities, strengthening your overall defenses.

6. Compliance reporting

Some regulations, such as GDPR and HIPAA, require vendor security assessments. Even when not mandatory, due diligence reports demonstrate your commitment to managing vendor risks and ensuring compliance. Linking these reports to overall compliance reporting enhances transparency.

What Does a Vendor Assessment Involve?

A vendor assessment evaluates how well a potential or existing vendor can meet your organization’s needs. It looks at areas like financial health, technical capability, security, and reliability to determine whether the vendor aligns with your business goals and compliance standards. The process usually involves collecting information, analyzing risks, scoring performance, and setting up ongoing reviews to manage vendor relationships effectively.

Key Components of a Vendor Assessment

Information Gathering

Start by collecting details about the vendor’s operations, financials, and compliance practices. This often includes a questionnaire covering topics like data protection, security controls, capacity, and adherence to relevant regulations.

Risk Evaluation

Assess the vendor’s risk across key areas:

  • Cybersecurity: Review how the vendor secures systems and data, including controls for access, encryption, and incident response.
  • Financial: Check their financial stability, funding, and creditworthiness to ensure long-term reliability.
  • Operational: Evaluate their capacity, supply chain, and quality control processes to confirm they can meet your requirements.
  • Compliance: Verify alignment with legal, regulatory, and contractual standards.

Scoring and Analysis

Use the collected data to score the vendor’s overall risk and determine their suitability. This provides a structured view of strengths, weaknesses, and potential concerns.

Risk Mitigation

Prioritize risks based on their severity and likelihood. You can decide to accept, address, or avoid certain risks, and work with the vendor to close any gaps that could affect performance or compliance.

Ongoing Evaluation

Vendor assessments aren’t a one-time task. Continue to review vendor performance and risk throughout the partnership, especially during renewals or major changes. Tools like Spendflo can help automate reviews, making it easier for finance, IT, and procurement teams to stay proactive and informed.

How to Tier Vendors by Risk Level

Every vendor brings a different level of exposure to your organization. Vendor risk tiering helps you classify and prioritize them based on how critical they are to your operations and what would happen if they failed or were breached. This process forms the foundation of an effective vendor risk scoring model.

Here’s a simple framework for vendor classification by risk:

Risk Tier Definition Examples Assessment Focus
High-Risk Vendors Vendors that handle sensitive data, access internal systems, or provide mission-critical services. A breach or downtime could significantly impact operations or compliance. Cloud service providers, payment processors, HR or finance SaaS platforms Conduct high-risk vendor assessments including SOC 2 Type II and ISO 27001 certification reviews, penetration test results, data handling practices, and incident response procedures.
Medium-Risk Vendors Vendors that deliver non-critical but regulated services or interact with internal systems at limited scope. Their failure could cause moderate disruption. Marketing automation tools, CRM systems, payroll services Review compliance documentation, service uptime reports, and data protection measures annually.
Low-Risk Vendors Vendors that provide non-sensitive, low-impact products or services with no access to internal systems. Office supplies, event vendors, catering services Basic vendor checks – confirm business legitimacy, insurance, and payment terms.

When to perform a vendor risk assessment

Timing is very important when it comes to vendor management risk assessments. 

Here's a breakdown of when you should conduct them:

1. Initial assessments during vendor onboarding

1. When you're considering partnering with a new vendor, that's the starting point for your    vendor management risk assessment.

2. Think of it as a "getting to know you" phase. You want to ensure this potential partner        meets your quality, security, and reliability standards from the beginning.

3. This initial assessment helps you avoid unpleasant surprises down the road and sets the     foundation for a successful partnership.

2. Regular ongoing assessments

1. Vendor relationships aren't set-and-forget; they require ongoing monitoring.

2. Regular assessments, performed at planned intervals, ensure that your vendors continue     to meet your expectations and maintain their standards.

3. This proactive approach helps you promptly detect and address any issues, reducing the     risk of disruptions to your operations.

3. Special assessments triggered by significant changes

1. Change is a constant in the business world. When significant changes occur within your    vendor's operations or your own, it's time for a special assessment.

2. These assessments are like check-ups when something important changes. For example, if     your vendor's ownership changes or they experience a data breach, you'll want to     reevaluate the situation.

3. Special assessments help you adapt to new circumstances and ensure your vendor     relationships align with your requirements.

How to Conduct a Vendor Risk Assessment and Audit in 5 Steps

Vendor security assessments happen at every stage of the vendor relationship before signing a contract, during active engagement, and even when offboarding. Each stage carries different levels of exposure. Here’s how to conduct a vendor risk assessment and audit step by step.

1. Assess Vendor Risks

Start by identifying the potential risks associated with each vendor, from data security and regulatory compliance to financial and operational stability.
A clear vendor evaluation scoring framework ensures that each risk is documented, rated, and managed consistently.

  • Security risks: Access to sensitive data, cloud infrastructure, integrations
  • Compliance risks: Non-adherence to SOC 2, ISO 27001, GDPR, or industry-specific regulations.
  • Financial risks: Vendor solvency, late delivery, contract dependency

This foundational step forms the basis of your quantitative vendor risk assessment process.

2. Use a Vendor Risk Scoring Model

Next, apply a structured vendor risk scoring model to quantify and compare risks across vendors. This vendor assessment scoring system helps procurement and compliance teams prioritize mitigation efforts.

Risk Factor Weight (%) Score Range (1–5) Assessment Criteria
Security 40% 1 = No access to data → 5 = Full access to critical systems Security posture, breach history, data encryption
Compliance 30% 1 = Unregulated → 5 = Regulated industry, strict data laws Certifications (SOC 2, ISO 27001), GDPR/CCPA readiness
Financial Health 20% 1 = Low financial dependency → 5 = High-value multi-year contracts Stability, funding rounds, credit rating
Operational Reliability 10% 1 = Low dependency → 5 = Core operational tool SLA adherence, uptime, support quality

Sample scoring sheet:

Multiply each factor’s score by its weight to calculate a vendor’s overall risk score. Vendors scoring 4 or higher in any major category should be classified as high-risk and reviewed more frequently.

This scoring model provides a quantitative view that supports smarter, faster decision-making across procurement and compliance.

3. Review Vendor Documentation for Compliance

A thorough vendor document review validates whether each vendor follows the necessary security and compliance standards. Collect, verify, and periodically update key documents to reduce hidden risk.

Document Type Purpose Verification Step
SOC 2 Reports Confirms the vendor’s data handling and security controls. Follow a structured SOC 2 review process and confirm current certification and auditor validity.
ISO 27001 Certification Demonstrates adherence to global security frameworks. Check the validity and scope of the ISO 27001 vendor assessment certificate.
Financial Statements Evaluates the vendor’s solvency and long-term viability. Review audited financials or request proof of funding.
Business Continuity Plans (BCP) Ensures operational resilience during disruptions. Assess recovery timelines and data backup procedures.

Tracking this vendor compliance documentation centrally in Spendflo gives your team a single source of truth for every vendor’s risk profile.

4. Define Escalation Paths for High-Risk Vendors

When a vendor fails critical checks, a clear vendor risk escalation process ensures timely response and accountability.

  • Who to notify: Alert the procurement, security, and compliance teams immediately.
  • Exception handling: If a vendor must be temporarily approved despite gaps, create an exception handling plan with defined mitigation steps and a time-bound review.
  • When to involve legal: Engage legal and compliance teams when breaches, contract deviations, or policy violations occur.
  • Document everything: Maintain a vendor risk mitigation plan and update it after each incident or escalation.

A well-defined vendor risk response protocol protects your business from compliance penalties and operational downtime.

5. Stay Up-to-Date with Ongoing Governance

Risk management doesn’t end once a vendor is onboarded. Use continuous monitoring to detect changes in vendor health, compliance, and performance.
Modern AI-driven tools like Spendflo automate this oversight, flagging anomalies and renewal risks early.

By combining structured assessments, quantitative scoring, document verification, and defined escalation paths, you build a resilient vendor risk management framework that ensures every partnership supports your business objectives securely and efficiently.

Free vendor risk assessment template for 2023

Here's a vendor risk assessment template you can use: 

1. Information security and privacy questions

  • Data handling: How does the vendor handle sensitive data and what measures are in      place to safeguard it?
  • Access control: How are access permissions managed to prevent unauthorized access      to sensitive information?
  • Data encryption: Does the vendor encrypt data both in transit and at rest to protect it      from unauthorized access?
  • Incident response: What is the vendor's protocol for responding to data breaches or      security incidents?

2. Physical and data center security questions

  • Data center location: Where are the vendor's data centers located, and what security      measures are implemented at these facilities?
  • Physical access: How does the vendor control physical access to its data centers,      including visitor policies and surveillance?
  • Redundancy and disaster recovery: What steps are taken to ensure data availability      and recovery in case of unexpected events?

3. Web application security questions

  • Application security: How are the vendor's web applications tested for vulnerabilities,      and how frequently are these tests conducted?
  • Authentication: What authentication methods are in place to verify user identities and      protect against unauthorized access?
  • Security patching: How does the vendor stay up-to-date with security patches and      updates for its web applications?

4. Infrastructure security questions

  • Network security: What network security measures are implemented to protect against      cyber threats and attacks?
  • Firewalls and intrusion detection: Are firewalls and intrusion detection systems in      place to monitor and safeguard network traffic?
  • Employee training: How does the vendor educate its staff about security best practices      and potential risks?
What are the benefits of a vendor risk assessment?

The fact that many business owners are looking at external risk assessments highlights how important they are. 

Doing an external risk assessment has benefits such as:

1. Compliance

Poor risk management can lead to challenges with government regulations. This not only exposes your business to fines and penalties but can also harm your reputation with customers and partners.

Read Also: Understanding vendor compliance and its importance in SaaS businesses

2. Risk reduction

Understanding the specific risks associated with each vendor allows you to establish a consistent standard across all vendor relationships. This enables you to negotiate contracts that ensure all vendors align with your company's policies, reducing potential risks at scale.

3. Defensibility 

In a data breach, your organization may face legal action from regulators and consumers. Even if a third party was responsible for the breach, your organization could be held accountable if it lacks a vendor risk management (VRM) program that demonstrates due diligence.

4. Visibility

Companies often work with many vendors, making it easy to overlook a vendor during assessments due to sheer volume or routine practices. Implementing a formal assessment system by a third party ensures an unbiased and comprehensive evaluation of all your business connections.

Vendor Assessment Best Practices

A robust vendor assessment process goes beyond checklists. It’s about creating a living system that connects procurement, compliance, and finance data in real time. Here are some best practices to make your assessments more reliable, scalable, and actionable.

1. Integrate Vendor Assessment with Procurement Systems

Connecting your vendor risk framework to existing procurement platforms ensures every team works with accurate and consistent data.

Integrating vendor assessments with Coupa, SAP Ariba, or NetSuite helps procurement and finance teams synchronize risk and spend data automatically. This procurement system integration eliminates manual work, reduces errors, and speeds up decision-making.

  • Coupa integration: Streamlines approval workflows, pulling vendor details and risk scores into purchase requests.
  • SAP Ariba vendor risk management: Automatically flags suppliers with high-risk ratings before contract initiation.
  • NetSuite vendor management: Keeps vendor records updated, linking risk assessments directly to spend and PO data.

With tools like Spendflo, you can centralize these connections ensuring a single source of truth for all vendor-related insights.

2. Enable Real-Time Vendor Risk Monitoring

Vendor risk isn’t static. A supplier that’s secure today might face a breach tomorrow. Real-time vendor risk monitoring helps you stay ahead of such changes by tracking vendors continuously.

Modern AI tools can automate continuous vendor assessments by:

  • Detecting security posture changes, such as expired certificates or compromised credentials.
  • Surfacing news alerts on vendor breaches through a vendor risk alert system that monitors public sources.
  • Tracking financial health updates, like credit downgrades or funding issues, to signal early warning signs.

Using AI for vendor monitoring helps teams identify issues faster and mitigate risks before they affect business operations.

3. Evaluate ESG and Ethical Sourcing Practices

Sustainability and ethics now play a major role in procurement decisions. Integrating ESG in vendor assessment adds a deeper layer of accountability to your vendor selection process.

When evaluating vendors, include ethical sourcing criteria that measure:

  • Environmental impact: Carbon emissions, waste management, and energy efficiency.
  • Labor practices: Fair wages, worker safety, and diversity policies.
  • Corporate governance: Board diversity, transparency, and anti-corruption measures.

By maintaining vendor ESG compliance and conducting sustainable vendor evaluations, your organization ensures procurement decisions align with your environmental and social commitments.

4. Build and Maintain a Centralized Vendor Inventory

Visibility starts with a complete picture. A centralized vendor list helps you track every supplier, their services, and risk tier. This foundation supports better decision-making and smoother audits.

To build a scalable vendor inventory management system:

  1. List all vendors with details like contact information, services provided, and risk classification.
  2. Sync with AP systems such as NetSuite or Coupa to ensure no vendors are missing from the vendor master list.
  3. Update quarterly or after major changes like mergers, contract renewals, or compliance events.

Maintaining a structured vendor database template keeps your procurement ecosystem organized, up-to-date, and audit-ready.

Top 5 Features of a Vendor Risk Assessment Tool in 2025

When it comes to selecting a vendor management risk assessment tool, it's important to consider your specific needs. 

Here's what to look for:

1. Automation

Look for tools that streamline the process by automating security questionnaires. This not only saves time but also ensures consistency and accuracy in your assessments. Spendflo's vendor trust hub helps you speed up vendor security reviews by bringing everyone on board. Your team, stakeholders, and sales executives can all work together seamlessly in one place. You can share documents, spot issues, and solve them quickly.

2. Ease of use

The tool should be user-friendly. You want to spend time on something other than figuring out complex software. It should be intuitive and easy to navigate.

3. Identifying gaps

A good tool should be able to pinpoint areas where your vendor might fall short in meeting your security or compliance requirements. This helps you address vulnerabilities proactively.

4. Standardized templates

The tool should provide standardized templates for vendor risk assessments. These templates often align with industry best practices and can save you the effort of creating assessments from scratch.

5. Customization

While standardized templates are useful, the tool should also allow for customization. Your business is unique, and your assessment needs may vary. A tool that lets you tailor assessments to your specific requirements is a valuable asset.

Vendor risk assessment with Spendflo

Vendor risk management can quickly spiral out of control when assessments are scattered across spreadsheets, emails, and disconnected systems. Teams waste hours chasing updates, missing renewal alerts, and struggling to verify compliance documents. The result? Delays, audit gaps, and potential exposure to high-risk vendors.

That’s where Spendflo changes the story. One of our customers, a fast-growing SaaS firm managing over 200 vendors, reduced their vendor assessment cycle from four weeks to just five days after switching to Spendflo. With centralized workflows, automated reminders, and AI-driven document validation, their procurement and security teams gained full visibility without the manual back-and-forth.

If vendor reviews feel like a bottleneck, it’s time to streamline them. Spendflo helps you accelerate vendor risk assessments through real-time collaboration, automated document collection, and seamless integrations with tools like Coupa, SAP Ariba, and NetSuite. You get instant access to compliance reports such as SOC 2 and ISO 27001, along with live tracking of risk tiers all in one dashboard.

Don’t let inefficient processes put your business at risk. With Spendflo, you can cut review times, strengthen compliance, and focus on what matters most building reliable, secure vendor relationships.

Ready to simplify vendor assessments? Book a free demo and see how Spendflo delivers guaranteed savings and full visibility, from intake to procurement.

FAQs

What questions should be included in a vendor assessment questionnaire?

A strong vendor assessment questionnaire should uncover how a vendor manages data, compliance, and security. Common vendor assessment questionnaire questions include: What types of data will you access or process? Do you hold active SOC 2 or ISO 27001 certifications? How often do you conduct internal security audits? What measures do you have in place for incident response and business continuity? These questions help you evaluate vendor reliability, financial stability, and compliance posture before signing any contract.

How often should vendor assessments be conducted?

The vendor risk assessment frequency depends on the vendor’s risk classification. For high-risk vendors that handle sensitive information or critical operations, assessments should be conducted at least every six months. Medium-risk vendors can be reviewed annually, while low-risk vendors may only require a review every 18–24 months. Establishing a consistent schedule for how often to assess vendors ensures continuous oversight and helps identify changes in risk or compliance gaps early.

Who should be involved in the vendor assessment process?

The vendor assessment team roles typically span multiple departments to ensure a 360° evaluation. Procurement teams usually lead the process, coordinating with finance to validate budgets and contracts, and with IT or security teams to assess technical and cybersecurity aspects. Legal and compliance teams review vendor documentation, data handling, and regulatory requirements. This cross-functional approach ensures every vendor meets both operational and compliance standards before approval.

Need a rough estimate before you go further?

Here's what the average Spendflo user saves annually:
$2 Million
Your potential savings
$600,000
Managed Procurement.
Guaranteed Savings.
Our monthly newsletter full of inspiration, trends and latest releases.
Talk to an expert for free