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Groove is software that helps salespeople be more productive. It connects to Salesforce so information automatically goes into salespeople's inboxes, making it easier for them to use Salesforce. Groove also connects to LinkedIn. It has a mobile app salespeople can use when traveling. Groove shows sales analytics, too. For example, it tracks how much customers engage with salespeople.

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A big advantage of Groove compared to other software like Outreach and Salesloft is that it connects closely to Salesforce. This makes Groove easier to set up and manage. It also puts Salesforce tools in salespeople's inboxes, which likely means more salespeople will use it and be more productive.

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How Much Does Groove Cost?

Groove’s pricing typically ranges from $5,000 to $70,000 annually, depending on the size of your business and the specific features you require. Factors like the number of users, support channels, and advanced workflow automation tools can influence the final cost. Groove offers plans to cater to businesses of different scales, from smaller teams to larger enterprises. To get an accurate estimate tailored to your needs, Groove provides a cost calculator that helps you choose the best plan based on your requirements.

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How to Get a Better Deal on Groove?

Here are some tips for trying to get a better deal on Groove:

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• Ask about discounts for annual contracts or longer commitments. Signing up for 12 months      or more at once instead of monthly may qualify you for lower pricing.
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• See if they offer discounts for startups or small businesses. Some software companies      have programs that provide discounts for customers under a certain size.
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• Ask your Salesforce or LinkedIn account manager if they have any special packages or      partnerships with Groove. Since Groove integrates with them, they may be able to offer      bundled pricing.
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• If you plan to have many users on Groove, try negotiating volume discounts. The more      seats you commit to, the more leverage you may have to lower the price.
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• See if they can offer free trials or demo access to test Groove's value before purchasing.      Then, reference getting value from the trial when negotiating the final pricing.
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• Check for discounts for paying annually in advance compared to monthly payments.      Paying everything upfront can sometimes lead to lower overall pricing.

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Groove Core Features

Here are some of the Groove core features that makes it stand out from others:
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• Salesforce Integration: Groove deeply integrates with Salesforce, allowing for      automatic syncing of contacts, accounts, and other data between the two systems. This      means sales reps can access Salesforce's full power without ever leaving Groove. Changes      made in one system automatically update the other for true CRM workflow.
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• Email Tracking: Groove enables sales reps to track opens, clicks, and replies on the      emails they send all within the platform. This allows them to see engagement metrics for      their outreach and double down on hot leads faster. Advanced tracking even shows who      opened an email at the account and what links they clicked.
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• Lead Scoring: Groove's intelligent lead scoring models automatically score leads based      on criteria like email engagement, website visits, and custom field data. Higher-scored      leads can be automatically routed to sales reps ready to convert, ensuring reps spend time      selling to the warmest leads first.
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• Sales Dialer: Groove's built-in dialer enables calling leads with a single click while      automatically logging call results to the CRM. This makes outbound calling faster and more      productive while capturing rich customer intelligence.
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• Calendar Integration: By connecting Groove to their calendar, sales reps can schedule      meetings with one click, which automatically appears on their calendar. This simplifies      booking demos, calls, and appointments while giving visibility into availability.

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Groove Alternatives

Here are some of the Groove alternatives:

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HelpDesk

A customer service tool called HelpDesk helps companies offer individualized customer care. Its capabilities include ticket management, automation, reporting, and interfaces with other technologies like LiveChat or ChatBot. HelpDesk's user-friendly UI and adaptable procedures are designed to increase customer satisfaction and expedite client conversations. The platform is meant to assist businesses in quickly handling and resolving consumer questions and concerns.

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Help Scout

A customer care program called HelpScout gives companies the resources they need to perform effective, individualized customer service. Thanks to the platform, teams may work together on customer inquiries, expedite customer communications, and obtain insightful information through analytics and reporting. 

With an emphasis on a customer-centric strategy, HelpScout seeks to assist businesses in strengthening their bonds with clients and raising customer satisfaction levels. HelpScout strives to streamline and enhance the customer support experience with features like live chat, email integration, and self-service alternatives.

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Freshdesk

Freshworks is a cloud-based customer service tool that helps companies handle client communications via chat, social media, email, and the phone. Businesses may improve efficiency and customer satisfaction by automating and streamlining customer support processes with the help of the Freshdesk platform. 

To assist organizations in providing individualized and efficient customer support on a big scale, Freshworks offers a variety of services, such as ticketing, self-service portals, knowledge base management, and analytics.

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Zendesk

Zendesk is a cloud-based customer service platform offered by customer service software company Zendesk to assist companies in improving their connections with customers. The platform has customer service options, including live chat and help desk tickets. Zendesk's goal is to make it simple for businesses to assist clients via chat, email, phone, and social media. 

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Since its software is adaptable and scalable, Zendesk can be used by businesses of all sizes. It also provides analytics and reporting tools to assist businesses in monitoring and enhancing their customer service performance.

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How Spendflo Can Help You Get Better Deals on Groove

Spendflo optimizes your Groove subscription by negotiating better pricing, customizing plans to fit your needs, and managing contracts efficiently. Their team knows the discounts and negotiation tactics that can help secure the lowest rates. Spendflo analyzes your Groove usage to ensure you only pay for essential features, avoiding unnecessary expenses. Additionally, they monitor renewal dates and alert you before price hikes, helping you make informed decisions. With Spendflo’s consolidated SaaS management, you can also view all software costs in one place, identifying overlaps and optimizing your overall budget.

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By using Spendflo, businesses gain cost savings and smarter spending on Groove and other SaaS tools.

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Frequently Asked Questions on Groove Pricing

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How much does Groove cost?

Groove’s pricing typically ranges from $5,000 to $70,000 annually, depending on the size of your business and the specific features required. Factors like the number of users, support channels, and workflow automation tools influence cost. Groove offers plans for businesses of different scales.

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Who can I contact for help with Groove pricing?

You can contact Groove’s sales team directly or ask an account executive for pricing help tailored to your business needs. Their team can provide quotes and estimate costs based on your feature requirements.

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Is Groove pricing negotiable for long term contracts?

For multi-year contracts, Groove sales executives have more flexibility on pricing and packages. Negotiating longer commitments can result in better rates.

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What billing cycles are available?

Groove supports monthly, annual, and multi-year billing cycles. The longer the commitment, the lower the per-user cost. Month-to-month plans offer the most flexibility.

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