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Overbilling Detection

Invoice matching
Primary · Finance
Secondary · Procurement

Suppliers overbill more often than anyone admits, and the overage slips through because nobody cross-references the invoice line against the contracted rate.

Flo reads each invoice in NetSuite against the PO and the contract rate, flags any line that exceeds what was agreed, and shows the exact overage. It routes the flag with the evidence attached so the overage can be disputed.

Flo flags overbilling. Finance disputes or approves. You stop paying more than you agreed, line by line, and the recovery is backed by evidence. Flagged invoices hold until a human resolves them, and Flo does not negotiate with the supplier.

Intake and Approvals flow
AGENT CAPABILITIES
TOOLS
Read invoice
NetSuite
API
Reads the invoice lines and rates.
Check contract rate
Spendflo
Contracts
Reads the contracted rate and terms.
Flag overage
Flo
Context Library
Flags lines that exceed the agreed rate.
Route dispute
Slack
API
Routes the overage with the evidence to dispute.
CONTEXT USED
  • Use Read invoice to confirm the request has budget before routing.
  • Use Check contract rate to validate the request and flag any exception.
  • Use Flag overage to route the chain to the right approvers, in order.
  • Once approved, use Route dispute to raise the PO. Never raise a PO before approval.
  • Escalate anything over threshold or outside policy to a named human owner.
HOW IT WORKS
1
System
NetSuite
Invoice posted from a SaaS supplier
2
Flo
Contract repository
Read the contracted per-seat rate
3
Flo
NetSuite
Compare the invoice rate to the contract
4
Flo
Spendflo
Flag a 9 percent overcharge on seats
5
Flo
Slack
Route the overage with the line evidence
6
Team
Slack
✓ Finance opens a dispute with the supplier
7
Flo
NetSuite
Hold the disputed amount pending resolution
Intake and Approvals flow
GUARDRAILS
⛉
Flo flags overbilling. It never withholds payment on its own.
⛉
Flo shows the evidence; finance decides to dispute.
⛉
Flagged invoices hold until a human resolves them.
⛉
Flo does not negotiate with the supplier.
Intake and Approvals flow
See Flo work
Watch the agent take a live request from intake to PO.
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Testimonials
“Finance queries Flo AI and surfaces exactly what they need for reforecast: 
which renewals are approaching, what savings are in play, when contracts are closing. Live insights, on demand
no back-and-forth, no delays”
Toral Patel, 

VP Accounting
“With Spendflo, we finally have unified visibility. We can look in one portal and see all our spend, upcoming renewals, and how we’re actually using the licenses we’re paying for.“
Josh Rappoport, 

VP Finance
“Spendflo AI triages intake and guides them through the right workflows. Centralize contracts, approvals, vendor data, and docs in one place. AI tracks usage, sentiment, and timelines automatically.”
Scott Stibich, 

Senior Accountant.
AI-driven procurement that adds value every moment.
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