Duplicate payments are silent losses, recoverable only if caught before the payment run. The same invoice arrives by email and through a portal, and both get paid because nothing connects them.
Flo reads each incoming invoice in NetSuite, matches it against history on supplier, amount, and invoice number, and flags likely duplicates before they enter the payment run. It holds the suspected duplicate for review.
Flo flags duplicates. AP confirms. The double payment is caught at entry, before a dollar goes out, not clawed back in an audit. Near-matches surface for a human to judge, and Flo never releases the payment run.



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VP Finance

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