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Invoice-PO Mismatch Resolution

Invoice matching
Primary · Finance
Secondary · Procurement

Match exceptions are the AP bottleneck. Each one is a small investigation and they arrive in a flood at month-end.

Flo reads the invoice in NetSuite against the PO and the receipt, identifies the exact line that fails to match, and surfaces the cause, whether a partial shipment, a price gap, or a quantity difference. It recommends a resolution and routes the exception to the owner.

Flo investigates and recommends. AP decides. Clean invoices flow and every investigation comes down to a single decision. Unresolved exceptions hold the invoice for a human, and Flo never approves payment.

Intake and Approvals flow
AGENT CAPABILITIES
TOOLS
Read invoice
NetSuite
API
Reads the invoice lines, amounts, and supplier.
Match PO & receipt
NetSuite
API
Runs the two and three-way match.
Find cause
Flo
Context Library
Pinpoints the line and the cause of the mismatch.
Route fix
Slack
API
Routes the exception with a recommended resolution.
CONTEXT USED
  • Use Read invoice to confirm the request has budget before routing.
  • Use Match PO & receipt to validate the request and flag any exception.
  • Use Find cause to route the chain to the right approvers, in order.
  • Once approved, use Route fix to raise the PO. Never raise a PO before approval.
  • Escalate anything over threshold or outside policy to a named human owner.
HOW IT WORKS
1
System
NetSuite
Invoice fails the three-way match
2
Flo
NetSuite
Read the invoice, PO, and receipt
3
Flo
Spendflo
Find the quantity that does not match
4
Flo
Spendflo
Identify a partial shipment as the cause
5
Flo
Slack
Route the exception with the recommended fix
6
Team
Slack
✓ AP confirms the partial and the resolution
7
Flo
NetSuite
Update the match and clear the exception
Intake and Approvals flow
GUARDRAILS
⛉
Flo resolves the match logic. It never approves payment.
⛉
Flo recommends a resolution; AP makes the call.
⛉
Unresolved exceptions hold the invoice for a human.
⛉
Every resolution is logged for the close and audit.
Intake and Approvals flow
See Flo work
Watch the agent take a live request from intake to PO.
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AP automation
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Accounts Reconciliation
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Testimonials
“Finance queries Flo AI and surfaces exactly what they need for reforecast: 
which renewals are approaching, what savings are in play, when contracts are closing. Live insights, on demand
no back-and-forth, no delays”
Toral Patel, 

VP Accounting
“With Spendflo, we finally have unified visibility. We can look in one portal and see all our spend, upcoming renewals, and how we’re actually using the licenses we’re paying for.“
Josh Rappoport, 

VP Finance
“Spendflo AI triages intake and guides them through the right workflows. Centralize contracts, approvals, vendor data, and docs in one place. AI tracks usage, sentiment, and timelines automatically.”
Scott Stibich, 

Senior Accountant.
AI-driven procurement that adds value every moment.
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