AI agentContracts

AI contract classification agent

An AI contract classification agent reads each document and assigns a contract type, such as NDA, MSA, SOW, order form, amendment or renewal.

  • People stay in control
  • Every action is logged
  • Start with a small sample
Contract files
Type list
Existing agreement records
AI contract classification agentPrepared for review
  • ✓Type and family label
  • ✓Parent link proposal
  • ✓Unclassified list
Handed toContract administrator gets uncertain files
3inputs it reads
6steps in the walkthrough
1point where a person decides
3outputs it prepares
See it run

Watch it work

Agent Record Person
Live walkthrough
  1. 1Receive fileRecord
  2. 2Read openingAgent
  3. 3Assign typeAgent
  4. 4Assign familyAgent
  5. 5Admin confirmsPerson
  6. 6Route onwardRecord

An unlabelled document enters the intake.

The agent reads title, parties and operative clauses.

It proposes a type such as NDA, MSA or order form.

The document is tied to a parent agreement if one exists.

A person confirms uncertain classifications.

The type decides which review and fields apply next.

The basics

What is an AI contract classification agent?

It adds business labels, such as spend category, department and risk tier, based on content and the linked vendor record.

Read the full explanation

It states why each label was chosen and sends doubtful cases to a person.

Where it breaks

Why this step is hard by hand

Repositories fill with documents of every kind, often saved under vague file names. Without consistent labels, nobody can filter, route or report on them.

'Final_v3' says nothing about type.

One PDF can hold an MSA, an order form and a schedule.

Procurement and legal use different terms for the same thing.

High-risk agreements get no extra care because nobody labelled them.

Spend by category is wrong if categories are wrong.

The path

How the agent does it

  1. 01Detect the document type

    Read the structure and key phrases to decide whether it is an NDA, MSA, SOW, order form or other type.

  2. 02Split bundles

    Separate combined files into their component documents and classify each.

  3. 03Assign business labels

    Add category, department and risk tier using the content and the linked vendor.

  4. 04Explain each label

    Record the text or feature that led to the label.

  5. 05Route doubts

    Send low-confidence cases to a reviewer and apply confirmed labels to the record.

Want to see this flow on your own items?

Bring a small sample and watch Flo work through it.

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Under the hood

Inside the work

AspectBy handWith the agent
SortingStaff open each file to decide what it is.The agent proposes a type from the content, not the file name.
NamingFiles carry names like scan0042.Types and parties are assigned from text.
RoutingWrong-type documents go to the wrong reviewer.The type decides which review path is used.
Mixed bundlesA bundle holds several documents.Bundles are split and each part classified.
TaxonomyTypes are used inconsistently across teams.One type list is applied to every file.
People and control

Who decides, and what to watch

What stays with people

  • ✓
    Teams agree the label setPeople decide what types and tiers exist.
  • ✓
    A person owns risk tiersReviewers decide the criteria and approve changes.
  • ✓
    Doubtful cases are decided by peopleThe agent should not guess on low confidence.
  • ✓
    Governance reviews driftPeople check periodically that labels still match practice.

Mistakes to avoid

  • ×
    Too many categoriesA long label list leads to inconsistent use.
  • ×
    Classifying by file nameNames rarely reflect content.
  • ×
    Treating bundles as one documentEach part may carry a different type and risk.
  • ×
    Never revisiting tiersRisk criteria change as the business does.

Not sure where contract classification fits in your process?

Talk it through with the team. We will map it to your steps and show where a person stays in control.

  • Works from a sample of your real items
  • Shows what Flo handles and what it hands over
  • No commitment to start
Rollout

Rolling it out

  1. 1Agree the type list

    Keep it short and distinct.

  2. 2Label a sample

    Compare with an administrator's labels.

  3. 3Connect to routing

    Let the type pick the review path.

  4. 4Tune the list

    Add types that keep appearing as other.

Signs you would benefit

Backlog files have no type.
Reviews start on the wrong document kind.
Reporting by type is unreliable.
Staff open files just to sort them.
The numbers

How to measure it

Set your own baseline first. We do not publish benchmarks without a source you can check.
Metric 1

Classification override rate

Rate (%) =
labels changed by a reviewerlabels assigned× 100

This shows how often people disagree with the agent's labels. A rising rate suggests unclear label definitions or new document types.

  • Review overrides by label to find confusing definitions.
  • Track alongside the share of unclassified documents.
Questions

Frequently asked questions

Quick answers to what people ask most about contract classification.

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What is contract classification?

It is the process of tagging each contract with its type, business category and risk tier so that it can be found, routed and reported on.

Why classify contracts automatically?

Manual tagging is slow and inconsistent. Automatic labels with stated reasons give a uniform basis for routing and reporting.

Can it handle one file with several documents?

Yes. It can split a bundle and classify each part separately, with a person confirming where the boundary is unclear.

Who sets the categories and risk tiers?

Your team does. The agent applies the definitions you set and reports where documents do not fit them.

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Try contract classification on your own data

Bring a small sample of real items. We will show what Flo handles on its own and where it hands over to your team.

  • People approve, sign and pay
  • Every action is logged
  • Start with a small sample