An AI supplier diversity agent collects diversity classifications and certificates from supplier records and onboarding documents, and links each to the supplier profile with its issuing body and validity dates.
Reads supplier profiles, certifications and spend.
Matches suppliers to the categories your programme counts.
Notes which certifications are missing or expired.
Summarises spend with tagged suppliers by category.
The lead sets targets and chooses where to look for suppliers.
Shows buyers diverse options for upcoming needs.
It matches spend data to those classifications and produces a view of spend by category, business unit and period against the goals your organisation has set.
It watches certificate expiry and flags suppliers whose status will lapse, with a drafted request for an updated document that a person can send.
Diversity status is self-reported, held in documents and out of date quickly, so reporting needs a lot of manual checking.
Certificates sit in emails and folders, not alongside the supplier record.
Certifications lapse, and reports keep counting suppliers who no longer qualify.
Spend with the same supplier appears under several names, so the total is wrong.
Programmes classify suppliers in different ways, and reports must follow the one that applies.
Read classifications and certificates from onboarding documents and supplier records.
Store the issuing body, certificate number and expiry date against each supplier.
Link payments and invoices to the supplier record to total spend by classification.
Show spend by category, unit and period against stated targets.
Identify certificates nearing expiry and prepare a request for a current copy.
Bring a small sample and watch Flo work through it.
| Aspect | By hand | With the agent |
|---|---|---|
| Identification | Diverse suppliers are tagged by memory or by supplier claim. | Tags rest on stored certifications and show the evidence. |
| Spend view | Diverse spend is totalled in a yearly spreadsheet. | Tagged spend is summarised by category whenever records change. |
| Expiry | Certifications lapse unnoticed. | Expiring certificates are listed ahead of their date. |
| Sourcing | Buyers do not know which diverse suppliers exist. | Buyers see matching diverse suppliers for a category before sourcing. |
| Tiers | Subcontractor spend with diverse firms is invisible. | Reported second-tier spend is gathered where suppliers provide it. |
| If | Then | Who decides |
|---|---|---|
| A supplier holds a valid recognised certification | Tag it with the type and expiry date | Programme lead confirms the scheme |
| A certification is about to expire | Draft a renewal request to the supplier | Buyer sends |
| A supplier claims status with no evidence | Mark as unverified and ask for proof | Programme lead |
| A category has few diverse suppliers | List the gap for outreach | Category manager |
| A new request matches a category with diverse options | Show those suppliers to the buyer | Buyer decides |
| Records conflict on ownership details | Flag for review | Programme lead |
Schemes and recognised certificates differ by country. The agent applies the definitions your programme sets and the lead decides what counts in each region.
A supplier may be bought by a larger firm and lose its status. The agent flags the ownership change and the lead decides whether the tag stays.
Some suppliers state their status without a certificate. The agent keeps these as self-declared and reports them apart from verified spend.
Ownership details can be sensitive. The agent reads only the fields the programme collects and shows them to approved roles.
Talk it through with the team. We will map it to your steps and show where a person stays in control.
Write down what counts as diverse in each region.
Run the agent over current suppliers and check the tags.
Produce spend share views by category.
Show diverse options to buyers at request time, with buyers choosing.
It shows progress toward your own goal. Read it with the share of classifications backed by a current certificate, as unsupported claims weaken the figure.
Quick answers to what people ask most about supplier diversity.
Book a demoIt is a programme to include businesses owned by under-represented groups in an organisation's supplier base and to track spend with them. Definitions and certifications vary by country and programme.
It reads the certificate and records its details. Verification with the issuing body is a step a person takes where the document is unclear.
No. It reports and flags. Buyers make award decisions under your policy.
Supplier records, certificates and spend data linked by supplier. The report is only as good as the match between spend and the supplier profile.
An AI supplier helpdesk agent is software that answers routine questions from vendors, such as how to use the portal or where an invoice stands, and prepares the context for harder queries and disputes.
→Supplier risk scoring is rating each supplier against defined risk factors, such as financial health, security, concentration and compliance, to show where attention is needed.
→An AI agent for vendor onboarding is software that handles the preparation work of adding a supplier: sending requests, collecting forms and certificates, checking them, running screening and tidying the vendor record.
→A supplier performance scorecard is a periodic summary of how a supplier is doing against agreed measures, such as delivery, quality, cost and responsiveness.
→Bring a small sample of real items. We will show what Flo handles on its own and where it hands over to your team.
