AI agentVendors and suppliers

AI ESG assessment agent

An AI ESG assessment agent reads the policies, reports, certificates and questionnaire answers a supplier provides and sorts each statement under your ESG criteria for environment, labour, human rights and governance.

  • People stay in control
  • Every action is logged
  • Start with a small sample
ESG questionnaire answers
Policies and reports
Category and location
ESG criteria
AI ESG assessment agentPrepared for review
  • ✓Criteria mapping
  • ✓Evidence gap list
  • ✓Improvement action list
Handed toSustainability lead receives the mapping
5inputs it reads
6steps in the walkthrough
1point where a person decides
3outputs it prepares
See it run

Watch it work

Agent Record Person
Live walkthrough
  1. 1Pick criteriaAgent
  2. 2Send questionsRecord
  3. 3Read answersAgent
  4. 4Map to criteriaAgent
  5. 5Sustainability leadPerson
  6. 6Record planRecord

Agent selects ESG criteria for the category.

Agent sends the questions to the supplier.

Agent reads answers and attached policies.

Agent compares answers to the stated criteria.

Lead judges the result and sets actions.

Improvement actions are stored with dates.

The basics

What is an AI ESG assessment agent?

It distinguishes between commitments, practices with evidence and statements with no support, and marks which of your criteria have no evidence at all.

Read the full explanation

It highlights topics that matter most for the supplier's category and location, such as labour practices for manufacturing or data ethics for software, and drafts a summary.

Where it breaks

Why this step is hard by hand

ESG claims are easy to make and hard to verify, and the topics that matter vary a great deal by the type of supplier.

Policies state intentions without any measurable evidence.

Each supplier reports differently, so comparison is slow.

A generic questionnaire asks about issues that do not apply and misses those that do.

Risk may sit with the supplier's own suppliers, which a single review does not reach.

Teams do not know how much a gap should matter for a given purchase.

The path

How the agent does it

  1. 01Select the relevant criteria

    The agent proposes criteria that apply from the supplier's category, location and spend.

  2. 02Read the evidence

    Policies, reports and certificates are read and statements are extracted.

  3. 03Map statements to criteria

    Each statement is sorted as evidenced, claimed only or missing.

  4. 04Highlight material gaps

    Gaps on the topics most relevant to the supplier are put first.

  5. 05Draft the summary

    A plain summary with sources goes to the sustainability or procurement reviewer.

Want to see this flow on your own items?

Bring a small sample and watch Flo work through it.

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Under the hood

Inside the work

AspectBy handWith the agent
RelevanceEvery supplier gets the same ESG form.Agent selects criteria that fit the category and location.
EvidenceClaims are accepted without evidence.Agent notes which answers have a supporting document.
ComparisonResponses are hard to compare.Answers are mapped to common criteria.
GapsMissing answers hide in long forms.Agent lists unanswered criteria.
ActionsImprovement asks are lost.Actions are recorded with owners and dates.
People and control

Who decides, and what to watch

What stays with people

  • ✓
    Set the standardsThe business decides which ESG criteria matter and how strictly.
  • ✓
    Judge the evidenceA person assesses whether claims are credible.
  • ✓
    Agree improvement plansStaff decide what to ask of a supplier over time.
  • ✓
    Make the decisionAcceptance and conditions stay with named owners.

Mistakes to avoid

  • ×
    Accepting policies as proofA policy is not the same as practice.
  • ×
    One questionnaire for allRelevance differs by category and region.
  • ×
    Scoring without explanationA number alone hides what drove it.
  • ×
    Stopping at tier oneMaterial risks sometimes sit deeper in the supply chain.

Not sure where ESG assessment fits in your process?

Talk it through with the team. We will map it to your steps and show where a person stays in control.

  • Works from a sample of your real items
  • Shows what Flo handles and what it hands over
  • No commitment to start
Rollout

Rolling it out

  1. 1Set criteria

    Agree which criteria apply by category.

  2. 2Start narrow

    Assess a few strategic suppliers.

  3. 3Compare answers

    Review mapping against human views.

  4. 4Widen

    Extend to wider supplier groups.

Signs you would benefit

Form fatigueSuppliers get generic forms.
Unsupported claimsSelf-declared answers go unchallenged.
No follow-throughActions are not tracked.
Reporting scrambleData is gathered once a year in a rush.
The numbers

How to measure it

Set your own baseline first. We do not publish benchmarks without a source you can check.
Metric 1

ESG evidence coverage

Coverage (%) =
ESG criteria with supporting evidenceESG criteria that apply to the supplier× 100

It shows how much of what you care about is backed by evidence. Read it alongside the importance of the missing criteria.

  • Report coverage by criterion group to see where evidence is weakest.
  • Track the gaps that suppliers close after a request.
Questions

Frequently asked questions

Quick answers to what people ask most about ESG assessment.

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What is a supplier ESG assessment?

It is an evaluation of a supplier's environmental, social and governance practices against your standards. An AI agent can read the evidence, map it to criteria and flag gaps for people to judge.

Can the agent verify ESG claims?

It can tell whether a claim has supporting evidence in the documents provided. Verifying that evidence is true is a task for reviewers or independent auditors.

How does the agent decide what matters for each supplier?

It proposes relevant criteria from category, location and spend, and a person confirms them.

Does the agent give suppliers an ESG score?

It can organise results against your criteria. Any scoring method and the weight of each criterion are set by your team.

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Try ESG assessment on your own data

Bring a small sample of real items. We will show what Flo handles on its own and where it hands over to your team.

  • People approve, sign and pay
  • Every action is logged
  • Start with a small sample