Order delivery confirmation rate
A low rate points to bad contacts or channels. Break it down by supplier.
- Track time from approval to confirmed delivery.
- Count bounced sends per month.
An AI purchase order transmission agent takes an approved order, prepares the document and cover message, and selects the supplier's preferred channel and contact from the vendor record.
Reads the released order and supplier contact details.
Preferred channel and contacts.
Builds the document and cover message.
Selects email, portal or the channel on record.
The buyer confirms the send.
Records when and how it was sent.
It prepares the send for release by an authorised person or by a workflow your policy has approved, and checks the order is in approved status and unchanged.
After release it confirms delivery, notes bounces or portal errors, and flags orders the supplier has not opened.
An approved order that never reaches the supplier is a silent failure. The buyer thinks the order is placed and the supplier has no idea, so goods are late and the delay is blamed on the supplier.
Orders go to an old address or a general mailbox.
A supplier that requires a portal receives an email and ignores it.
A superseded version of the order is sent.
No one knows if the message arrived.
Instructions on delivery or invoicing are missing.
The agent checks the order is approved and the version matches the approved one.
It reads the supplier's preferred method and contact from the vendor record.
The order document and a standard cover note with delivery and invoicing instructions are readied.
The send is released by an authorised person or approved workflow; the agent does not send on its own authority.
It records delivery or bounce, checks for opening and flags failures for follow-up.
Bring a small sample and watch Flo work through it.
| Aspect | By hand | With the agent |
|---|---|---|
| Channel | Orders go by whatever route the buyer remembers. | The supplier's recorded channel is used. |
| Contacts | Orders go to stale addresses. | Contacts are checked against the vendor record. |
| Package | Attachments are forgotten. | Order, terms and specifications are bundled. |
| Proof | Sending is not recorded. | Send time, channel and recipient are stored. |
| Failures | Bounced emails go unseen. | Delivery failures are caught and the buyer is told. |
| If | Then | Who decides |
|---|---|---|
| Supplier uses a portal | Prepare the upload instead of an email | Buyer |
| Email address differs from vendor record | Hold and ask for verification | Vendor master owner |
| Order includes special terms or specs | Attach them and note them in the message | Buyer |
| Email bounces | Alert the buyer and suggest the backup contact | Buyer |
| Order is for a new supplier | Check that setup is complete before sending | Vendor master owner |
| Order was already sent | Block a repeat and show the earlier send | Buyer |
The agent records the request and holds the order in a manual queue. The buyer converts it.
The agent flags recent changes for verification before sending sensitive orders. AP or the master owner confirms.
The agent marks it as a revision and references the earlier order. The buyer confirms the supplier should supersede the old one.
The agent uses the role set for orders and lists the others. The buyer decides if more people should be copied.
Talk it through with the team. We will map it to your steps and show where a person stays in control.
Check that every active supplier has a verified order channel.
Have the agent prepare sends while buyers still transmit.
Let buyers release with one confirmation.
Monitor bounces and portal errors and fix source data.
A low rate points to bad contacts or channels. Break it down by supplier.
Quick answers to what people ask most about purchase order transmission.
Book a demoIt is the act of sending an approved purchase order to the supplier by email, portal or electronic exchange so they can fulfil it. It is the point at which the order becomes visible to the supplier.
No. It prepares and verifies the send and tracks delivery. Release is by an authorised person or by a workflow your organisation has approved.
From the vendor record, where the preferred channel and contacts should be stored. If that is missing or out of date, the agent flags it.
The agent flags unopened or unacknowledged orders after your set time, and a buyer follows up. Acknowledgment is handled as its own step.
Purchase order approval is the sign-off that authorises a company to commit to an order.
→Purchase order acknowledgment is the supplier's confirmation that they accept an order and will deliver as stated.
→Converting a requisition to a purchase order is the step where an approved internal request becomes a formal order to a supplier.
→A purchase order change is a modification to an open order, such as a different quantity, date, price or delivery address.
→Bring a small sample of real items. We will show what Flo handles on its own and where it hands over to your team.