AI agentIntake-to-pay

AI legal review routing agent

An AI legal review routing agent checks each request against your legal triggers, such as non-standard paper, a data-processing element, an unusual term, a value above a limit or a new type of vendor.

  • People stay in control
  • Every action is logged
  • Start with a small sample
Request record
Contract or vendor paper
Company standard terms
Legal review triggers
AI legal review routing agentPrepared for review
  • ✓Legal review pack
  • ✓Differing-clause list
  • ✓Routing record and status
Handed toCounsel receives the pack and the reason for review
5inputs it reads
6steps in the walkthrough
1point where a person decides
3outputs it prepares
See it run

Watch it work

Agent Record Person
Live walkthrough
  1. 1Request flaggedRecord
  2. 2Read the triggerAgent
  3. 3Assemble the packAgent
  4. 4Route to counselAgent
  5. 5Counsel decidesPerson
  6. 6Outcome recordedRecord

A request meets a legal review trigger.

The agent reads why legal may need to see it.

It gathers the contract, terms and open issues.

The pack goes to the right legal queue.

Legal chooses the review depth or clears it.

The review status stays on the request.

The basics

What is an AI legal review routing agent?

When a trigger applies, it assembles a package for legal: the request, the contract or order form, a short summary of what is being bought and the reason it was routed.

Read the full explanation

It sends the package to the right queue or lawyer, tracks it and updates the requester. It does not give legal advice or accept terms.

Where it breaks

Why this step is hard by hand

Legal teams are a shared and limited resource, so reviews that arrive without documents or reasons use up time that should go to real risk.

Without triggers, either low-risk items clog the queue or risky ones skip it.

Legal asks for the draft, the quote or the business context, and the review restarts.

Legal cannot tell which requests have a hard deadline.

Lawyers do not know what concern prompted the routing.

They do not know whether legal has seen the request.

The path

How the agent does it

  1. 01Apply the legal triggers

    The agent tests the request against the conditions your legal team defined for review.

  2. 02Collect the documents

    It gathers the draft contract, order form, quote and any vendor-supplied terms.

  3. 03Write a routing summary

    A short note states what is being bought, the value, the deadline and the reason for review.

  4. 04Send to the right queue

    The package goes to the lawyer or team for that category, using backups where needed.

  5. 05Track and inform

    Status is tracked and the requester is told when the review starts and finishes.

Want to see this flow on your own items?

Bring a small sample and watch Flo work through it.

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Under the hood

Inside the work

AspectBy handWith the agent
TriggerLegal review is added only when someone thinks of it.Triggers in the policy are applied to every request.
DocumentsBuyers send legal a bundle of attachments with no summary.Legal receives the contract, key terms and open points together.
QueueRequests go to a named lawyer by habit.They are routed by contract type to the right legal queue.
VolumeLegal sees everything or nothing.Only requests meeting triggers reach legal.
TrackingNobody knows where legal review stands.Review status is visible on the request.
People and control

Who decides, and what to watch

What stays with people

  • ✓
    Legal judgementLawyers interpret terms, advise on risk and decide what to negotiate.
  • ✓
    Accepting termsOnly authorised signatories agree to contract language.
  • ✓
    Defining the triggersThe legal team decides what needs review and what does not.
  • ✓
    Handling urgent casesA person decides how to prioritise a deadline that is close.

Mistakes to avoid

  • ×
    Routing everythingA queue full of low-risk items hides the ones that matter.
  • ×
    No documents attachedThe reviewer must ask for them and the clock restarts.
  • ×
    Hard-coded triggersLegal's concerns change and the rules should be easy to update.
  • ×
    Treating routing as clearanceSending to legal is not the same as legal having approved.

Not sure where legal review routing fits in your process?

Talk it through with the team. We will map it to your steps and show where a person stays in control.

  • Works from a sample of your real items
  • Shows what Flo handles and what it hands over
  • No commitment to start
Rollout

Rolling it out

  1. 1Define triggers

    Write down which clauses or request types need legal.

  2. 2Pack only

    Prepare packs and let buyers send them to legal.

  3. 3Route directly

    Route straight to legal queues once packs are accepted as complete.

  4. 4Prune the triggers

    Remove triggers legal always clears, so the queue stays meaningful.

Signs you would benefit

Legal sees requests too lateTerms are signed before review.
Packs are incompleteLegal asks the same questions each time.
Everything goes to legalLow-risk requests wait in the same queue.
Review status is unknownBuyers ask counsel for updates.
The numbers

How to measure it

Set your own baseline first. We do not publish benchmarks without a source you can check.
Metric 1

Legal review returned for missing information

Return rate (%) =
legal reviews sent back as incompletetotal reviews routed× 100

It shows how complete the packages are on arrival. A rate that stays high suggests the agent is missing documents or the triggers pull in requests that do not need review.

  • Log what legal asked for in each returned case.
  • Review the triggers that generate the most no-issue reviews.
Questions

Frequently asked questions

Quick answers to what people ask most about legal review routing.

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What is legal review routing?

It is deciding whether a purchase needs legal review and sending it to the right person with the right documents. An AI agent applies your triggers and prepares the package, and lawyers review.

Does the agent give legal advice?

No. It routes requests and assembles information. Legal interpretation, risk advice and negotiation are done by lawyers.

Who decides which requests need legal review?

Your legal team sets the triggers. The agent applies them and can be updated as the team's concerns change.

What does legal receive?

A package with the request, contract or order form, a summary of the purchase, the reason it was routed and any deadline, so the review can begin without chasing.

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Try legal review routing on your own data

Bring a small sample of real items. We will show what Flo handles on its own and where it hands over to your team.

  • People approve, sign and pay
  • Every action is logged
  • Start with a small sample